Posts filtered by Webinars
Germany’s fibre rollout: Outlook to 2022 and beyond
Reading Time: 7 minutes Germany has exhibited the third-highest growth rate for FTTH deployment in Europe, with an increase of 66% compared to last year. But, despite these promising statistics, there is still much work to do. In the wake of the COVID-19 pandemic – which underlined the importance of high speed connectivity – fibre broadband installation is a […]
Key points from the webinar “New e-health digitized customer centric products”
Reading Time: 7 minutes While this presentation was in line with our recent series of webinars, with topics including data, artificial intelligence, and private equity, in this webinar we wanted to talk directly about the situation within which we are currently living. The global pandemic has brought e-health to the fore, and as such, we thought that this would […]
Key takeaways from the webinar “Understanding corporate options in conversational AI”
Reading Time: 7 minutes Conversational AI is set to be one of the hottest topics in enterprise software in the coming years. The subject extends to several arenas, from digital messaging dialogues, to digital assistants, to integrated chatbots in apps like Facebook Messenger, Telegram, or WhatsApp. Essentially, at the core of this proposition is what it means to digitize […]
Throwback to the Conversational Touchpoints webinar
Reading Time: < 1 minute We hosted our Conversational Touchpoints webinar last week. We hope that all CEX and Customer Care professionals got some ideas of how Telekom orchestrates BOTs, IVR, Call Centre, Messaging,..in a fluid customer experience. In case that you missed it, we leave the recording here. We have already engaged with more than 1200 TMT professionals in our […]
Throwback to our Digital KPIs webinar
Reading Time: < 1 minute We are happy to share with you that since April we have already engaged with more than 800 TMT professionals in our webinars. We started with the AI webinar series and now the number of topics is growing. This time we would like to thank you for joining our recent Digital KPIs webinar. We discussed the […]
Throwback to our Artificial Intelligence for Customer Service webinars
Reading Time: < 1 minute “Robots are not going to replace humans, they are going to make their jobs much more humane.” by Sabine Hauert, Co-founder of Robohub We are very happy with the results as more than 250 industry professionals joined us and we received more than 50 AI related questions. Our four panelists explained how AI and Customer Service can […]
Throwback to our Webinar “AI as a business accelerator”
Reading Time: < 1 minute More than 300 industry professionals watched our webinar “AI as a business accelerator” that we hosted on the 1st of April. We are very happy with the result and hope those, who were there, enjoyed it and found insightful ideas for future opportunities in the AI space. You can see and download the webinar presentation here. We are […]