Talent [R]evolution

Sourcing Talent in the digital age

Posts filtered by Artificial Intelligence

AI services: what is the right thing to do?

The pace of AI is rapid, and for many organisations a detailed understanding and ability to develop the required AI services to address their business challenges is not a core strength. This is one of the reasons why vendors are introducing AI capabilities wrapped by a services model, let’s call this AI-as-a-Service (or AIaaS). 2 […]

Machine learning requires different skills

Machine learning

Machine learning is a class of artificial intelligence methods that allow a computer to learn how to solve a problem by precedents. In simpler words – a set of approaches and algorithms that deploys historical data to search for specific patterns and uses these patterns to solve specific problems. There is often confusion in the […]

Throwback to the Conversational Touchpoints webinar

We hosted our Conversational Touchpoints webinar last week. We hope that all CEX and Customer Care professionals got some ideas of how Telekom orchestrates BOTs, IVR, Call Centre, Messaging,..in a fluid customer experience. In case that you missed it, we leave the recording here. We have already engaged with more than 1200 TMT professionals in our […]

Webinar: Inteligencia Artificial y ML en plataformas Cloud

Te invitamos a nuestro primer webinar en Español, donde hablamos de Inteligencia Artificial (IA) en plataformas cloud. Analizaremos las principales ventajas de utilizar IA en las plataformas cloud actuales y cómo reducir costes de forma eficaz, su adopción e integración y varios ejemplos de clientes que están implementando este tipo de soluciones. El webinar será el próximo 30 […]

Throwback to our AI for Customer Service webinars

“Robots are not going to replace humans, they are going to make their jobs much more humane.”   by  Sabine Hauert, Co-founder of Robohub We are very happy with the results as more than 250 industry professionals joined us and we received more than 50 AI related questions. Our four panelists explained how AI and Customer Service can […]

Live webinars: Fuel up your Customer Service with Artificial Intelligence

customer service

Join our Artificial Intelligence for Customer Service webinars! We are launching a series of free webinars where different experts of the Outvise platform will be introducing us to the newest trends in Artificial Intelligence for Customer Service. Denys Holovatyi, an enthusiastic AI consultant with wide experience in implementing AI in +30 companies, will be our […]

5G WiFi vs. WiFi6: Is This a Battle That Can Bring Out Only One Winner?

5g wifi

Over the decade, we saw the rapid innovation in technology which led to an increased dependence on connectivity. Today, access to the internet is a major part of the average consumer’s life as more businesses and activities are becoming digitised. This has set in motion the demand for improved networks such as 5G wifi which […]

Throwback to our Webinar “AI as a business accelerator”

ai

More than 300 industry professionals watched our webinar “AI as a business accelerator” that we hosted on the 1st of April. We are very happy with the result and hope those, who were there, enjoyed it and found insightful ideas for future opportunities in the AI space. You can see and download the webinar presentation here. We are […]

How machine learning can improve people analytics

people analytics

What do we mean when we talk about people analytics? People analytics is the way HR departments can use various techniques to create models of behaviour and statistics that work to refine and enhance life at work for employees. This involves both improving productivity and benefits that affect the employer but it also works to […]

Webinar: AI as a business accelerator

We are launching a series of webinars to try to turn this times into a good chance to catch up with some of the hottest topics in the industry and discover new business possibilities! Our next Outvise Webinar “Artificial Intelligence as a business accelerator” will take place this Wednesday 1st of April at 17:00 CET. Please click […]

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