Reading Time: 6 minutes Estimates suggest that by 2025, there will be more than 150 zettabytes – that’s 150 trillion gigabytes – of unanalysed data. Much of this data will be unstructured, compelling almost every business to formulate a big data strategy. This will require them to radically rethink data storage and analysis. “Big data” has become a somewhat […]
Reading Time: 6 minutes There’s no shadow of a doubt that digitization is crucial to gaining a competitive edge in today’s business environment. The ability to navigate disruption is defined by the agility with which an organisation handles its data, and as such, the architecture within which it is processed. In many cases, a hybrid cloud strategy provides the […]
Reading Time: 4 minutes It goes without saying that e-commerce has experienced continuous growth for years, especially in the retail sector. However, the pandemic has dramatically accelerated this growth, causing online sales to skyrocket to hitherto unseen levels. Certainly, this is profitable for those who mastered the e-commerce format early on; but it does raise challenges. Faced with this […]
Reading Time: 7 minutes As an artificial intelligence engineer, you’ll have had the opportunity to work across industries. Artificial intelligence and machine learning can be applied to a variety of data sources, including text, image and audio, in everything from fintech to experimental music compositions. Deep learning algorithms are becoming more powerful every day; for example, new generative models […]
Reading Time: 7 minutes Social media is a fountain of knowledge when it comes to public opinion. Activity on social media can affect anything from elections to the success of a film, to trust in a medicine or the popularity of a record. However, one of the obstacles is the vastness of the data available – which, for a […]
Reading Time: 8 minutes The goal of every producer is to deliver high-quality products and increase customer satisfaction continuously. A proven way to achieve this is via process optimization driven by IoT and AI-based solutions, however, only about 12% of manufacturers have leveraged these technologies successfully. Several surveys have revealed that, while most manufacturers want to adopt these technologies, […]
Reading Time: 7 minutes Artificial intelligence (AI) is rapidly gaining ground in more than just the tech industry. From healthcare to pharmaceuticals, business, and beyond, more and more companies are exploring ways to develop products that leverage AI technology to solve consumer problems. When done successfully, AI product management has the potential to reimagine consumer needs, reshape marketplaces, and […]
Reading Time: 3 minutes The pace of AI is rapid, and for many organisations a detailed understanding and ability to develop the required AI services to address their business challenges is not a core strength. This is one of the reasons why vendors are introducing AI capabilities wrapped by a services model, let’s call this AI-as-a-Service (or AIaaS). 2 […]
Reading Time: 3 minutes Machine learning is a class of artificial intelligence methods that allow a computer to learn how to solve a problem by precedents. In simpler words – a set of approaches and algorithms that deploys historical data to search for specific patterns and uses these patterns to solve specific problems. There is often confusion in the […]
Reading Time: < 1 minute We hosted our Conversational Touchpoints webinar last week. We hope that all CEX and Customer Care professionals got some ideas of how Telekom orchestrates BOTs, IVR, Call Centre, Messaging,..in a fluid customer experience. In case that you missed it, we leave the recording here. We have already engaged with more than 1200 TMT professionals in our […]