Talent [R]evolution

Sourcing Talent in the Digital Age

Posts filtered by Artificial Intelligence

Fraud detection in the age of machine learning

fraud detection machine learning

Reading Time: 4 minutes It goes without saying that e-commerce has experienced continuous growth for years, especially in the retail sector. However, the pandemic has dramatically accelerated this growth, causing online sales to skyrocket to hitherto unseen levels. Certainly, this is profitable for those who mastered the e-commerce format early on; but it does raise challenges. Faced with this […]

When the artificial intelligence engineer met the composer

artificial intelligence engineer freelance

Reading Time: 7 minutes As an artificial intelligence engineer, you’ll have had the opportunity to work across industries. Artificial intelligence and machine learning can be applied to a variety of data sources, including text, image and audio, in everything from fintech to experimental music compositions. Deep learning algorithms are becoming more powerful every day; for example, new generative models […]

An ML engineer in action: Measuring consumer confidence on Twitter

ML engineer consumer confidence index

Reading Time: 7 minutes Social media is a fountain of knowledge when it comes to public opinion. Activity on social media can affect anything from elections to the success of a film, to trust in a medicine or the popularity of a record. However, one of the obstacles is the vastness of the data available – which, for a […]

6 ways IoT and AI can improve process efficiency and product quality in manufacturing

IoT and AI

Reading Time: 8 minutes The goal of every producer is to deliver high-quality products and increase customer satisfaction continuously. A proven way to achieve this is via process optimization driven by IoT and AI-based solutions, however, only about 12% of manufacturers have leveraged these technologies successfully.   Several surveys have revealed that, while most manufacturers want to adopt these technologies, […]

More than data: How to understand and measure AI products

AI products

Reading Time: 7 minutes Artificial intelligence (AI) is rapidly gaining ground in more than just the tech industry. From healthcare to pharmaceuticals, business, and beyond, more and more companies are exploring ways to develop products that leverage AI technology to solve consumer problems. When done successfully, AI product management has the potential to reimagine consumer needs, reshape marketplaces, and […]

AI services: what is the right thing to do?

AI Services

Reading Time: 3 minutes The pace of AI is rapid, and for many organisations a detailed understanding and ability to develop the required AI services to address their business challenges is not a core strength. This is one of the reasons why vendors are introducing AI capabilities wrapped by a services model, let’s call this AI-as-a-Service (or AIaaS). 2 […]

Machine learning requires different skills

Machine learning

Reading Time: 3 minutes Machine learning is a class of artificial intelligence methods that allow a computer to learn how to solve a problem by precedents. In simpler words – a set of approaches and algorithms that deploys historical data to search for specific patterns and uses these patterns to solve specific problems. There is often confusion in the […]

Throwback to the Conversational Touchpoints webinar

conversational touchpoints

Reading Time: < 1 minute We hosted our Conversational Touchpoints webinar last week. We hope that all CEX and Customer Care professionals got some ideas of how Telekom orchestrates BOTs, IVR, Call Centre, Messaging,..in a fluid customer experience. In case that you missed it, we leave the recording here. We have already engaged with more than 1200 TMT professionals in our […]

Throwback to our Artificial Intelligence for Customer Service webinars

Artificial Intelligence for Customer service

Reading Time: < 1 minute “Robots are not going to replace humans, they are going to make their jobs much more humane.”   by  Sabine Hauert, Co-founder of Robohub We are very happy with the results as more than 250 industry professionals joined us and we received more than 50 AI related questions. Our four panelists explained how AI and Customer Service can […]

5G WiFi vs. WiFi6: Is This a Battle That Can Bring Out Only One Winner?

5g wifi

Reading Time: 3 minutes Over the decade, we saw the rapid innovation in technology which led to an increased dependence on connectivity. Today, access to the internet is a major part of the average consumer’s life as more businesses and activities are becoming digitised. This has set in motion the demand for improved networks such as 5G wifi which […]

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