The onset of the COVID-19 pandemic threw many business plans into disarray. With no forecasts, budget plans or revenue projections to account for the unfolding crisis, many executives were left scrambling to get to grips with not just the pandemic’s immediate impact, but its long-term consequences. This event alone makes a strong case for implementing […]

A global marketplace requires global-ready communications. This means that every player in business has had to adapt to changes rapidly – and technology is moving fast. Less than a couple of decades ago, super-fast wireless communication was seen as a major achievement. Today, it’s a basic customer expectation. Nor is it simply a question of […]

Do you have a clear idea of what business development really means? There can be just as  many definitions of what it is as there are people who will tell you. In its simplest terms, business development is every aspect of a business’s growth. Business development is a business’s profit, sales share, market increase and […]

Outsourcing can bring substantial advantages to an organisation; from cost to fresh talent, introducing external influence has a number of benefits. However, with these positives come some negatives, as when implementing an outsourcing initiative, there are several obstacles businesses need to overcome. For example, outsourcing requires collaboration, compromise, and occasionally, unexpected investments. Here, we run […]

What is BPM? Putting it simply, Business Process Management refers to the way we can analyse and perfect or eliminate processes in a work or production flow. It is a way of discovering where problems such as bottlenecks and wastage are and removing them. BPM Software is a tool that automates this process intending to […]

Since the arrival of digital technology, the way companies and employees have engaged has gone through a total transformation. Gig work is changing the employment paradigm allowing companies to access talent in easy and cost-effective ways.  Long-term employer-employees relationships, with fixed yearly salaries and organisational charts, are no longer the norm. The digital economy has […]