Talent [R]evolution

Sourcing Talent in the digital age

Posts filtered by webinar

Webinar: Conversational service: combining digital and human dialogs

We are happy to announce our next webinar: Conversational service: combining digital and human dialogs – a new level of interaction with your customer. In this open and interactive webinar we will interview the responsable for Conversational Touchpoints in Deutsche Telekom. We will talk about Customer Chat, IVR, messaging (SMS, WhatsApp, etc) and different processes […]

Webinar: Managing the Digital Business: how to choose the right KPI set

As part of spreading the knowledge to strengthen our Community, we would like to invite you to a new webinar where we will talk about the core Digital KPIs and how to choose the most relevant ones based on your business needs. The webinar “Managing the Digital Business: how to choose the right KPI set” […]

Throwback to our AI for Customer Service webinars

“Robots are not going to replace humans, they are going to make their jobs much more humane.”   by  Sabine Hauert, Co-founder of Robohub We are very happy with the results as more than 250 industry professionals joined us and we received more than 50 AI related questions. Our four panelists explained how AI and Customer Service can […]

Live webinars: Fuel up your Customer Service with Artificial Intelligence

customer service

Join our Artificial Intelligence for Customer Service webinars! We are launching a series of free webinars where different experts of the Outvise platform will be introducing us to the newest trends in Artificial Intelligence for Customer Service. Denys Holovatyi, an enthusiastic AI consultant with wide experience in implementing AI in +30 companies, will be our […]

Webinar: AI as a business accelerator

We are launching a series of webinars to try to turn this times into a good chance to catch up with some of the hottest topics in the industry and discover new business possibilities! Our next Outvise Webinar “Artificial Intelligence as a business accelerator” will take place this Wednesday 1st of April at 17:00 CET. Please click […]