Talent [R]evolution

Sourcing Talent in the Digital Age

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How a Customer Experience Specialist can make the difference

customer experience specialist

Reading Time: 7 minutes Decades of psychological studies on the motivations and desires of consumers have led to an almost scientific approach to sales. This extends from sales strategy to maintaining relationships with customers, to creating loyal brand ambassadors. A deep knowledge of customer desire and spending behaviour is intimately linked to business success. For a Customer Experience Specialist […]

A go-to-market strategy case study from the financial sector

financial management consultant

Reading Time: 6 minutes A go-to-market strategy requires finesse and deep knowledge. This is especially the case if a business is trying to revamp it in a market where it operates. When Outviser Christian Koschmieder was brought in by British invoice factoring firm Bibby, present in the German market, this is exactly what they needed: experience, knowledge, and deft […]