Talent [R]evolution

How Outvise UAE is bridging the talent gap in this dynamic region

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The UAE stands at the forefront of innovation in the tech and telecom landscape, spearheading ambitious initiatives to transform its cities into smart hubs of the future. These projects require a diverse range of expertise, including telecom professionals, data analysts, and cybersecurity specialists, among others. However, finding the right talent to drive these initiatives forward remains challenging and the search for new and innovative options is increasingly needed. That’s where Outvise UAE steps in. 

Outvise’s operations in the UAE offer easy access to a vast network of skilled freelancers with the expertise needed to support smart city projects and other tech-driven initiatives as needed and when needed, on demand. By connecting businesses with freelance professionals who specialise in various aspects of technology, business and telecom, Outvise enables organisations in the UAE to overcome the talent shortage and accelerate the implementation of their tech-driven initiatives. 

In this dynamic landscape, Outvise is already playing a crucial role in empowering businesses to navigate the talent challenges associated with the UAE’s future-oriented tech landscape. Whether defining a tech transformation roadmap, mapping user journeys, deploying advanced telecommunications infrastructure, optimising data analytics systems, or enhancing cybersecurity measures, Outvise provides access to the talent needed to turn ambitious tech-driven visions into reality.

Here, we’ll outline the talent landscape in the UAE, how Outvise UAE is bridging the talent gap, and present some key case studies from our activities in the region. Armed with this understanding, UAE-based organisations can start leveraging the highly skilled network Outvise offers globally.

Why is the UAE facing a talent gap?

With visionary projects like Dubai’s Smart City initiative and Abu Dhabi’s Sustainable City development, the UAE stands out as a forward-thinking, tech-driven society. Such projects feature impressive green credentials alongside cutting-edge IoT and hybrid cloud technology; for instance, planners envision advanced transportation systems guiding smart traffic management systems and autonomous vehicles. Meanwhile, real-time monitoring will enable the full optimisation of water, electricity, and waste services. 

Equally, the UAE has been actively investing in the rollout of 5G technology, aiming to provide ultra-fast connectivity and support for emerging technologies such as augmented reality (AR), virtual reality (VR), and enhanced OTT entertainment services. Telecom operators in the UAE, such as Etisalat and du, have been leading the deployment of 5G networks across the country, enabling faster data speeds, lower latency and enhanced connectivity for businesses and consumers.

These initiatives optimise resource usage and enhance sustainability to improve efficiency, sustainability and quality of life for its residents and visitors alike. However, the success of such projects will hinge on the talent guiding the technology. Due to the ambition of such projects, many organisations in the region face difficulties finding the profiles they need to steer such projects to completion. 

This can be attributed to several factors; firstly, the rapid pace of technological advancement has intensified the demand for skilled, agile professionals who can adapt to evolving digital landscapes. These individuals are, naturally, like gold dust. As a result, companies all over the world are struggling to attract and retain skilled professionals in key technology roles. Even in desirable, high-paying markets like the UAE, companies aren’t immune to fierce competition for talent.

Moreover, there are specific dynamics within the region’s labour market that contribute to the tech talent gap. The transient nature of the expatriate workforce in the UAE, driven by factors such as fixed-term contracts, career mobility, and the temporary nature of residence visas, plays a significant role. Many skilled professionals arrive in the UAE for short-term assignments or projects, resulting in turnover and instability within the talent pool.

Given these unique dynamics, Outvise UAE is dedicated to bridging the gap between talent supply and demand. We are already connecting businesses with top-tier freelance professionals to support their tech-driven projects. Through partnerships with regional giants like du, Etisalat, Deloitte, and others, Outvise has become a crucial player in driving business innovation. 

So which profiles is the region missing exactly? And how are organisations connecting with the talent they need to drive these projects forward, despite the region’s unique dynamic?

What is the most in-demand job in the UAE?

In the UAE, the demand for skilled professionals in the business tech sector is on the rise, driven by the country’s ambitious digital transformation goals. Among the myriad roles sought after in this landscape, several stand out as particularly in demand: Enterprise Architects, Tech Transformation Consultants, Data Analysts, AI Specialists, and Cybersecurity Experts.

Data Analysts play a crucial role in extracting valuable insights from vast amounts of data generated by various sensors, devices, and systems deployed in smart city and telecom projects. Equally, AI Specialists contribute to these projects by developing and implementing solutions that enhance the efficiency and effectiveness of systems and services. Their expertise in machine learning, predictive analytics, and automation enables the optimisation of operations, the development of innovative solutions and the improvement of user experiences.

But with enhanced capabilities comes the need for enhanced security. Cybersecurity Experts are essential for safeguarding digital infrastructure and data against cyber threats and attacks. In the increasingly interconnected and digitized environments of smart cities and telecom projects, cybersecurity measures are crucial for protecting sensitive information, ensuring service continuity and preserving user trust.

Outvise UAE recognises the importance of these roles in sustainable, tech-driven projects. With a specialised focus on business tech and telecoms, Outvise is uniquely positioned to connect businesses and government organisations alike with top-tier freelance professionals who excel in these critical fields. Let’s take a look at what we’re already doing in the UAE and the rest of the MENA region. 

telecom towers consultants
In the UAE, demand for skilled tech professionals rises with ambitious digital transformation goals.

UX/UI design support for a top consulting firm’s telecom client

Customer experience plays a pivotal role in shaping the success of businesses, particularly in the telecoms sector. As operators strive to differentiate themselves and meet evolving consumer expectations, the design of their digital platforms, such as mobile apps and websites, becomes increasingly crucial. 

Outvise collaborated with a global management consulting firm specialising in the telecom sector, to provide UX/UI design support for their client, a new telecom operator in the Kingdom of Saudi Arabia. By leveraging the expertise of a senior UX/UI designer, Outvise helped the client redefine its customer experience journeys and elevate its digital platforms to meet the demands of modern consumers.

The method

Outvise collaborated with the consulting firm to identify the specific needs and requirements of their client, who sought to enhance their customer experience through improved app and web interfaces. Together, they formulated a plan to provide UX/UI design support to achieve these objectives.

Outvise identified a senior UX/UI designer with expertise in mobile design, proficiency in tools like Sketch and Figma and experience in agile methodologies. The selected candidate possessed a deep understanding of user-centric design principles and had a track record of delivering successful projects in the telecom industry. The expert was assigned for three months.

Summary of approach

  • Identified the client’s needs for improving customer experience
  • Selection of a senior UX/UI designer with expertise in mobile design and agile methodologies, and a successful track record in telecom industry projects
  • The candidate was available for a specific project time frame

The results

The UX/UI designer provided by Outvise collaborated closely with the client’s team to understand their requirements, objectives and target audience. Leveraging their expertise, the designer developed intuitive and user-friendly interfaces for the telecom operator’s app and website, focusing on enhancing usability, accessibility and visual appeal.

Outvise’s collaboration with the top consulting firm enabled the telecom operator to successfully redefine its customer experience journeys and elevate its digital platforms to meet the evolving needs of consumers. By providing tailored UX/UI design support, Outvise helped the client enhance usability, accessibility and visual appeal, ultimately driving improvements in customer satisfaction and engagement.

Summary of achievements

  • Successful redefinition of customer experience journeys
  • Elevation of digital platforms to meet evolving consumer needs
  • Enhanced usability, accessibility, and visual appeal of app and website
  • Improved customer satisfaction and engagement

Launch of IPTV and OTT services for Ooredoo Qatar

In the dynamic landscape of telecommunications and digital services, staying ahead of the curve is essential for providers seeking to meet the evolving needs of consumers. Ooredoo, a leading telecom, media, and digital services provider in the Middle East, recognised the importance of diversifying its offerings to remain competitive in the market. 

To this end, Ooredoo embarked on a strategic initiative to launch IPTV and OTT services on Netflix and Apple platforms, aiming to expand its reach and enhance its digital service portfolio. Outvise collaborated with Ooredoo to support this initiative, providing a specialist to assist in the development and launch process.

The method

The Outvise expert’s collaboration with Ooredoo involved defining product requirements, developing business and technical specifications, managing partnerships, overseeing product development, conducting testing and facilitating the launch process.

The specialist engaged in a full development cycle, working closely with Ooredoo to define product requirements and technical specifications for IPTV and OTT services. This involved partner management, testing and training to ensure a seamless launch process. They also provided expertise in IPTV and OTT product management, overseeing every aspect of the project from conception to execution.

Summary of approach

  • Worked closely with Ooredoo to define requirements and specifications
  • Provided expertise on IPTV and OTT product development and management
  • Oversaw every aspect of the project from conception to execution

The results

Our partnership with Ooredoo resulted in the successful deployment of IPTV and OTT services, expanding Ooredoo’s offerings and enhancing its competitiveness in the digital services sector. By providing expert support in defining requirements, managing partnerships and overseeing product development, our Outviser helped Ooredoo achieve its objectives of delivering innovative and customer-centric services to its subscribers in Qatar and beyond.

The successful launch of IPTV and OTT services met customer expectations and fueled the company’s expansion. This move was especially crucial in anticipation of the World Cup, positioning Ooredoo to meet the increased demand for digital entertainment services.

Summary of achievements

  • Successful deployment of IPTV and OTT services 
  • Expanded Ooredoo’s offering
  • Enhanced competitiveness in the digital services sector
  • Achieved objectives of delivering innovative and customer-centric services

Outvise UAE and beyond

The success of ambitious projects relies heavily on the availability of skilled professionals in the business tech sector. Outvise’s presence in the UAE is making significant strides in bridging the talent gap and driving positive change within the region’s tech landscape. 

Outvise UAE recognises the importance of these roles and is committed to connecting businesses with top-tier freelance professionals who excel in areas such as data analytics, AI, cybersecurity and telecom. Whether it’s deploying advanced telecommunications infrastructure, optimising data analytics systems, or enhancing cybersecurity measures, Outvise provides access to the talent needed to turn ambitious visions into reality. These case studies are a testament to this commitment.

If you’re an organisation seeking to leverage the expertise of freelance professionals, we extend a warm invitation to sign up as a client and explore the diverse range of talent available through Outvise. Whether you’re embarking on a new project or looking to augment your existing team, we’re here to support your business needs every step of the way.

Or, if you’re an expert, you might be looking to get a slice of the action. So, if you’re wondering, “How can I become a consultant in UAE?” Outvise offers a fast-track route. By registering with Outvise, you’ll gain access to a network of top-tier clients and exciting projects that perfectly align with your expertise and career aspirations. Don’t miss out on the chance to take your career to new heights with Outvise and sign up as an expert – it only takes a few minutes.

Let’s drive innovation and shape the future of technology in the UAE, Qatar, and soon in KSA. Connect with the Outvise network and be part of the transformation.

Eusebi is Co-Founder and CEO at Outvise, with a demonstrated history in the management consulting industry. He's a seasoned entrepreneur with a strong background in Business Planning, Entrepreneurship, Strategic Partnerships, Business Transformation, and Strategic Consulting.

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